SERVICE CALL OUT

For years ATEB has been offering a unique service for her customers; the “SCO” is immediately executed upon the shipping line’s formal request to help the shipping lines’ customers either by phone calls or visiting the shippers’ packing houses.

Service description:

Shipper calls shipping line for assistance —> Shipping Line sends ATEB asking to communicate the Shipper and arrange for assisting him—> ATEB Calls shipper via phone —> if needed a service vehicle equipped with spares and tools is directed to the shipper’s packing house to give the required assistance to the customer —> Report sent to shipping line